Passport To Travel
Club Loyalty Vacation Certificates
Frequently Asked Questions
Can I book before the required 30 day advance notice on the Travel Certificate?
The properties that we work with release their unoccupied inventory just 30 days ahead of time so there is no way around this restriction. Remember, our Rewards Program works by filling the otherwise empty rooms for the participating properties and this is the time frame that most use to project what their unoccupancy will be. Based on what their projection is will determine how many allotments they grant our Rewards Program. We do not have available inventory before 30 days. However, you can book as a one time guest of SG Resorts at anytime simply by contacting a SG Resorts Travel Host. You will enjoy the “Member Only” rates and have the opportunity to experience one of the many benefits of the SG Resorts Travel & Vacation Club.
What are the taxes and the fees on the certificate and what are they based upon?
The taxes and fees are based on a few factors, examples include but are not limited to: Sales tax based on the full rack rate of the accommodations, maid service fees, zone surcharges, travel agency fees, federal, state, local or municipal taxes, etc.
Is there any way my customer can avoid paying these fees?
Yes, in lieu of using the Rewards Travel Certificate you can contact a SG Resorts Travel Host or visit www.sgresorts.holiday online and review the thousands of locations listed on the SG Global Network of more than 5,000 resorts worldwide. You can request a “Guest Booking” as a one time guest of the SG Resorts Travel & Vacation Club and tiy will be able to book a vacation at select SG Properties which are part of the 5,000 resorts listed on the SG Resorts Global Network or any of the SG Specaility Properties listed on www.sg-vacations.com located on the North Coast of the Dominican Republic.
Do I get to choose the hotel?
With the travel certificates you do not get to choose the hotel because we book hotels based upon availability. Keep in mind that these are promotional offers that provide you significant savings on your travel so it's not going to work the same way as going to and paying full rack rate where you get to choose the hotel. With our rewards program, the properties that we work with and that participate in these promotional offers release the unoccupied inventory to us just 30 days ahead of time. So we don't even know what hotels are available before that time. We always choose the best hotel available at the time you want to travel. You can rest assured that we only work with quality hotels from around the world and we won't even work with any property that has less than an overall 3 star review rating by other travelers on websites such as (the yelp of the travel industry).
Do I get to choose my destination?
Yes, you get to choose the destinations that you wish to travel to.
Since I have to pay the taxes and fees on the vacations, how do you explain this to me? How can I vacation without paying the certificate fees ?
This is a great question. We never use the word FREE when promoting our Rewards Program. The Reward, in the form of a vacation travel opportunity, is a “complimentary certificate” as a reward for your loyalty as a "Good Customer" to our participating business establishment. Instead, we always use words and phrases such as "Complimentary Vacation Certificate.” If you do not want to pay the nominal fees associated with the vacation certificates you can enjoy a booking at any one of the SG Resort properties as a guest of SG Resorts. This works especially well when you may be considering becoming a travel club member. This option allows you to experience all of the benefits the SG Members enjoy prior to making any decision to become a member.
If I want to become a member of the SG Resorts Travel & Vacation Club how do I benefit as a loyal Restaurant customer?
As the loyal or "Good Customer" of any one of our participating business partners you will receive a receive a $100 cash rebate within 30 days of activating your membership. Cash you can use on your first vacation booking as a club member.
What can I do if I want to book a hotel or resort vacation without having to pay any of the related fees associated with the free or complimentary certificates listed on this page?
You can avoid all the fees simply by activating a Free Boomerang Membership in the SG Resorts Travel & Vacation Club where you can book a hotel stay or a vacation as a member of the SG Resorts Travel & Vacation Club and be guaranteed the lowest rate compared to public pricing.
How do I benefit with a free SG Resorts Boomerang Membership?
You will be able to book travel & vacation at the Club's Private Non-Published Rates and you will enjoy one-half the savings the regular members of the SG Resorts Travel & Vacation Club receive every day of every week of every year. You can also upgrade your free membership to a regular membership at any time you wish to double your savings and receive more Club Benefits such as the Reward Credits that accumulate and can be used the same as cash.
OK, how can I register and get a Free SG Resorts Travel & Vacation Club Boomerang Membership?
SImple- just click the SG Resorts ILogo and you will be taken to the Club Registration Desk where you can enter your contact information, receive your free membership and enjoy a new world of travel & vacation savings.